Call/whatsapp:(65) 9879 3882 - Essential Parts for Your Quintessential Cars

Customer Service

Shipping & Delivery
Orders will be delivered by Singapore Post by default unless otherwise requested by the customer. Delivery time will be quoted upon order and is generally within the next 2-3 working days upon order within Singapore for "In stock" items. Delivery will only be to the address listed in the order form with no exceptions. If alternate delivery address is required, a new order have to be placed. Orders paid by credit card will be shipped to the billing address unless otherwise requested by the customer. Race Essentials will not be responsible for any damage incurred during shipment if insurance are not purchased by the customer.
International Order
Race Essentials ships packages worldwide. Please contact customer service for shipping quotes or checkout with a shipping quote request. Items that are not allowed for air freight will be delivered by surface freight and will increase the delivery time considerably.  Please remember these shipping charges do not include any duties, customs charges, or brokerage fees that may accompany your shipment; all importation fees assessed by local or national governments are the consumer's responsibility and will not be paid or reimbursed by Race Essentials. Race Essentials will not be responsible for any damage incurred during shipment if insurance are not purchased by the customer. Additional handling charges might be incurred for packaging of products to be safe and secure for international shipping.
Privacy & Security
Race Essentials is the sole owner of customer information collected through this online shop. We do not and will not sell or rent this information to any outside parties under any circumstances. We collect information from you, our customers, solely to process orders and provide you with pertinent information such as order confirmations and order status updates. Information collected on our Site includes but is not limited to your name, email address, billing and shipping addresses, telephone number(s).
Returns & Replacements
Race Essentials strives to ensure all orders are accurate and on time. In the event the product ordered is not of the correct specification required, returns can be initiated and refunds will be of the full value of the product minus any delivery charges incurred. Returns will have to be in original unopened packaging and in an undamaged condition. Race Essentials will not be responsible for any damage incurred during shipment if insurance are not purchased by the customer.  Any customs or import taxes are non-refundable.
Ordering
Orders can be made via this online store or offline by contacting customer service. 
Out of Stock Order
 Unless we have the items in stock and ready for immediate shipping, you order will be back-ordered. If a product you ordered is not in stock, it will be placed on backorder status, and you will be notified via email with an estimated ship date. All backordered products on your order will then be shipped as soon as they become available, and we’ll do our best to keep you informed if a manufacturer changes their estimated arrival date for a backordered product.
Payment, Pricing & Promotions
Race Essentials accepts all major credit cards via Paypal. No registration with Paypal is necessary for the payment. All prices listed on this website are final upon order. Race Essentials reserves the right to change prices at any time without notice. Promotional prices are regularly updated on the product listing page. Promotional prices might come with restriction in payment or shipping methods or delivery timeframe. Please read all conditions of the promotion at the product page prior to ordering. Customers are welcomed to contact Race Essentials to enquire about promotions not listed on the online store.
Viewing Orders
Unregistered customers can access Orders and Returns to check on their orders. Registered customers can simply log into My Account to receive latest updates on their orders. 
Updating Account Information
Be sure to update their particulars by logging into My Account and receive latest promotions!